Daniel Akpoyomare: My one-year internship as an IT support specialist at DLM was nothing short of an enriching journey that provided invaluable experience, allowing me to immerse myself in diverse technical challenges and develop a comprehensive skill set.

My tasks and roles encompassed a wide range of responsibilities, from troubleshooting hardware and software issues to providing timely and effective technical support for end-users. I was also responsible for system upgrades, ensuring seamless transitions, and minimising downtime.

Under the guidance of my supportive boss, I not only refined my technical skills but also developed a strategic approach to problem-solving. Regular feedback from him helped me grow both personally and professionally, and I gained valuable insights into the intricacies of IT management.

The staff at DLM established a dynamic workplace, emphasising collaboration and reciprocal assistance. Interacting with my colleagues from various backgrounds, I was able to experience a rich exchange of ideas and perspectives that enhanced both my professional and interpersonal skills.

The work environment was a good balance of creativity and productivity. This inclusive atmosphere played a pivotal role in shaping my professional development throughout the IT support specialist internship.

In summary, my one-year internship was a very transformative experience. I not only refined my technical skills but also fostered a collaborative mindset in a positive and supportive workplace. These experiences have equipped me with the skills and confidence to excel in future IT roles